Your mission
Freaks 4U Gaming is looking for a hands-on and highly organized IT Manager who will ensure the smooth operation, security, and performance of our internal IT infrastructure. In this role, you’ll be the go-to person for all things IT—solving complex technical issues, managing systems, and working across departments to keep our gaming and esports business running efficiently. If you thrive in high-pressure environments, enjoy problem-solving, and know your way around both hardware and software systems, this role at our Berlin-Spandau headquarters could be for you.
Key Responsibilities
Operate and maintain the company’s IT infrastructure (networks, servers, workstations, cloud services).
Provide 1st and 2nd level support for internal employees across departments.
Troubleshoot hardware and software issues under time pressure to minimize downtime.
Ensure cybersecurity standards and data protection policies are followed.
Set up and configure new devices and user accounts.
Maintain and improve IT documentation, inventory, and process workflows.
Monitor system performance and apply updates, patches, and fixes as needed.
Collaborate with external vendors